Customer service is an integral part of your business; and in today’s world, customer service now includes user experience.

Natalie MacLees is a front-end web developer and UI designer and is founder and principal of the interactive agency Purple Pen Productions. At WordCamp Las Vegas, she’ll help you design your website’s user experience to ensure that it’s keeping your customers happy and producing better results for your business.

Natalie MacLees
Website: http://nataliemac.com

WCLV: What do you love most about WordPress?

NM: The community. I think the strength and viability of an open source project depends greatly upon the community behind it, and the WordPress community is like no other.

WCLV: Who is YOUR WordPress hero and why?

NM: Anyone who gives back to the WP community is my hero, whether they contribute to core, write plugins, create themes, organize a meetup, put together a WordCamp or help out in the forums or with writing documentation.

WCLV: What do you love about Las Vegas?

NM: Roulette!

WCLV: Favorite book and why:

NM: Life of Pi by Yann Martel, because it blew me away. I didn’t know what to expect when I started it, but I loved every word. I loved that it was two books in one – this philosophical exploration of religion followed by the grandest of adventures.

WCLV: Vodka or tequila?

NM: Vodka. No contest.

WCLV: Are you smarter than a 4th Grader? Do you think you can dance?

NM: I hope so. On both counts.