{"id":455,"date":"2017-10-01T20:20:27","date_gmt":"2017-10-01T20:20:27","guid":{"rendered":"https:\/\/2017.vegas.wordcamp.org\/?post_type=wcb_session&#038;p=455"},"modified":"2017-10-01T20:20:28","modified_gmt":"2017-10-01T20:20:28","slug":"websites-and-workshops-using-classes-and-communication-strategies-to-increase-sales-and-improve-customer-service","status":"publish","type":"wcb_session","link":"https:\/\/vegas.wordcamp.org\/2017\/session\/websites-and-workshops-using-classes-and-communication-strategies-to-increase-sales-and-improve-customer-service\/","title":{"rendered":"Websites and Workshops &#8211; Using Classes and Communication Strategies to Increase Sales and Improve Customer Service"},"content":{"rendered":"<p>Are you a freelancer or small development shop working hard to build your business?<br \/>\nHave you ever wanted to make sales come easier?<br \/>\nDoes customer support sometimes feel like a battle instead of a successful conversation?<\/p>\n<p>In this session, we\u2019ll discover how creating and launching workshops (both online and local) can help build your WordPress business. We\u2019ll also cover how leveraging communication styles can help you sell easier and make customer calls smooth.<\/p>\n<p>You\u2019ll learn to create a workshop that maximizes customer engagement? We\u2019ll look at concrete examples of using workshops or other training to add customers and increase satisfaction within your current customer base.<\/p>\n<p>And you\u2019ll receive a downloadable worksheet with strategies to help maximize communication in order to increase sales and improve customer service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you a freelancer or small development shop working hard to build your business? Have you ever wanted to make sales come easier? Does customer support sometimes feel like a battle instead of a successful conversation? In this session, we\u2019ll discover how creating and launching workshops (both online and local) can help build your WordPress &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/vegas.wordcamp.org\/2017\/session\/websites-and-workshops-using-classes-and-communication-strategies-to-increase-sales-and-improve-customer-service\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Websites and Workshops &#8211; Using Classes and Communication Strategies to Increase Sales and Improve Customer Service&#8221;<\/span><\/a><\/p>\n","protected":false},"author":10142831,"featured_media":0,"template":"","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_wcpt_session_time":1508085000,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[286],"footnotes":""},"session_track":[1177850],"session_category":[],"class_list":["post-455","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-sands-room"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p8CqTB-7l","session_date_time":{"date":"October 15, 2017","time":"4:30 pm"},"session_speakers":[{"id":"286","slug":"kim-shivler","name":"Kim Shivler","link":"https:\/\/vegas.wordcamp.org\/2017\/speaker\/kim-shivler\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":1,"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/455\/revisions"}],"predecessor-version":[{"id":456,"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wp\/v2\/sessions\/455\/revisions\/456"}],"speakers":[{"embeddable":true,"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wp\/v2\/speakers\/286"}],"author":[{"embeddable":true,"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wporg\/v1\/users\/kshivler"}],"wp:attachment":[{"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wp\/v2\/media?parent=455"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_track?post=455"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/vegas.wordcamp.org\/2017\/wp-json\/wp\/v2\/session_category?post=455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}